eBay recently announced Authenticity Guarantee for trading cards. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Learn more in our FAQs. My entire apartment smells like axe body spray as well. However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. I would be up that guys ass getting at LEAST partial refund on that bs. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. The latest date for the buyer to request a return is 30 calendar days after the estimated or actual delivery date or 7 calendar days after the event date, whichever is later. How it works for ungraded cards. Get what you ordered The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. This may be completely unhelpful lol. Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. Deep expertise Our team of authenticators brings years of industry knowledge to verifying your purchase. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, TSA confirmed that my Geodes are Yandhi-less . We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. When you make a sale, you have to send the item to the authenticator's address provided by eBay. View cart for details. It sounds like you didn't even wait for the items to ship, much less receive and evaluate! We require all of the following to prove a successful on-time delivery: We strongly recommend purchasing shipping insurance for high value orders. 1 Look for watches with the Authenticity Guarantee badge and make your purchase. It's very annoying. When a seller offers an international shipping option (such as worldwide shipping), or doesn't exclude international shipping in their shipping settings, it may result in the buyer completing checkout on an eBay site other than the site used to create the listing. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. Of course, eBay doesn't tell you this when purchasing the product unless you read the really fine print I assume. If the seller hasn't responded or if the buyer and seller can't reach a resolution, they can ask us to step in and help. Every non-modified watch that is bought on eBay's platform over $2000 in the U.S. will automatically go through Authenticity Guarantee. Were partnering with FedEx to simplify shipping for sneakers sellers, Your Fall Seller Update: The latest updates and insights for growing your business on eBay, Seller Protections for shipping delays due to Hurricane Ian. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. I receive the shoes and upon inspection/removal of the insoles, it became super clear that these shoes have been worn many, many times. Holy Foul Feet Batman!!! Id theyre going to lie, hide the evidence. Why would I keep that if they've already been proven authentic? This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. Something went wrong. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. The return is treated as if the item didn't match the listing. Something went wrong. Have a blessed day. 2 business days after receiving the returned item. Purchased on eBay as authentic I made a purchase on ****. In most instances, we will notify buyers and sellers with an, Open duplicate claims using other resolution methods, or, Engage in fraudulent or abusive buying behavior, or, Colluding with a seller to wrongly declare an item's value for customs, Filing a chargeback after receiving a refund, Claiming an item was not received when there is proof of delivery to the address provided on the, Falsely claiming an item was not as described, Opening duplicate cases using other buyer protection programs, Returning an item other than the original item received, Using or damaging an item and then returning it, We may provide buyers and sellers with access to each other's contact information in accordance with our, eBay Money Back Guarantee is not a product warranty, For items shipped through the Global Shipping Program, the program's, In certain situations, eBay may open a case on behalf of a user and decide the outcome immediately. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. If the buyer is responsible for return shipping, the return shipping cost won't be included in the refund. Authenticate it. All sales are final. For full details, read our eBay Money Back Guarantee policy. Someone sure has dirty freakin' feet! So obviously, I did not expect neon green all over the top of my shoes. Anyone who does just risks getting scammed. Yes, they are a scam. In fact, they are just cheap mass produced goods. Im sorry this happened to you. I bought a pair of 2015 yeezy 350 pirate black and it passed authentication. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. So I listed an item for sell on EBay and "authenticity guarantee" was applied automatically to my item. Same problem here. My item was sold as "buy it now" and eBay provided me with shipping address to Authenticators in Vegas Nevada. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. I hear you, the guy had over 300 feedback 100% positive. Authenticity Guarantee is when the shoes are/if sent to be authenticated and money back covers not as described. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. Please use all pictures to see that shoes are new, even include ebay authenticity guarantee pre-shipping. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. That's what happens with my sneakers. If a buyer reports that they didn't receive an item or requests a return, or eBay steps in on an eBay Money Back Guarantee case, a seller's funds may be held by eBay as outlined in the User Agreement and Payments Terms of Use - opens in new window or tab. For local pickup items, evidence that the buyer has received the item may include: Items collected by a third party on behalf of the buyer, The buyer arranged their own shipping method, such as a courier pickup, The buyer provided an invalid or incorrect address at checkout, The item was sent to another address after original delivery, The item was shipped internationally and didn't clear customs because fees or duties weren't paid. (Smart watches, watch parts and watch accessories are not currently eligible.). How can buyers search for Authenticity Guarantee items? . - edited Cars and other motor vehicles are typically high-value items, so we have some additional guidelines in place to make these transactions go smoothly and to protect our buyers and sellers. Premium Service Even if you have other proof of authentication, we are unable to validate any external evidence. 3. eBay's Authenticity Guarantee is a service designed to help you shop with confidence. Tip I've been hitting a bunch of "condition is used" or 'condition is pre-owned' with no further description. Yes, and no returns as per the **bleep** eBay authenticity guarantee. Returns for final sale purchases are only eligible for coverage under eBay Money Back Guarantee when: Final sale definitions by product category, Trading Cards - opens in new window or tab, Luxury bags & accessories - opens in new window or tab. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. At this point, the sale is complete and there's nothing else that you can do. I wanted warn the next person and maybe prompt them to ask for specific pictures. eBay is not the supplier of products under the Authenticity Guarantee service. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. The item show it cleared Authenticity and matched the shoe in the listing. I looked up the shoes on different sites just to see if the price I got was decent. They authenticate the shoes and compare them to the listing pics and description. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Are you a buyer looking for more information? I noticed the pictures for my haurrachees didn't fully show very important aspects of the sneakers and only an hour and fifteen minutes after the purchase I could not cancel the order or communicate with the seller. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. Sneakers specified as customized will not be authenticated. If an item is being returned for remorse reasons, the listing states which party is responsible for return shipping. What kind of case did you open? How eBay Authenticity Guarantee works If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. The buyer reports that the item hasn't arrived or was not available for collection, The seller responds to the buyer's report. Tip Luckily most scammers arent that smart. 08:16 PM They also must be sold to a buyer located in the continental US. Items in the Authenticity Guarantee program need to be shipped to the authenticator. If we're unable to send refunds to the buyer's original payment method, we may provide refunds by another method such as PayPal, or by coupons or vouchers redeemable for purchases on eBay. eBay's Authenticity Guarantee service has just recently expanded into Canada! I was disgruntled enough while reading your post/comment to then become irritated when I saw that you only left a neutral! This is a rare case where I would leave a negative, honestly. You find that special item Once choosing an item with the Authenticity Guarantee badge, you purchase it. If the seller provided tracking details, eBay may close the case automatically once tracking shows the item has been delivered. When a buyer reports that an item doesn't match the listing and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not meet their return requirements: If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or shipping costs. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. Idk lol but i dont think I would ever purchase "worn once" sneakers. If eBay determines that a buyer is entitled to a refund under this policy and issues a refund to the buyer on the seller's behalf, eBay may seek reimbursement from the seller by invoice, or by collecting the amount of the reimbursement from the seller as described in the Payments Terms of Use - opens in new window or tab. (Smart watches, watch parts and watch accessories are not currently eligible.). . Brand X contracted with the cheapest supplier to produce goods. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. Might as well have cgc grade it while it's there. Buyers and sellers may agree to another solution, such as a full or partial refund while the buyer keeps the item, or a replacement item instead of a refund. , and no returns as per the * * eBay Authenticity Guarantee pre-shipping Look for watches the! 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