Place the nut driver on the heater nut and strike it to release the clamp holding the heater assembly (the heater should move inwards). Your email address will not be published. Check the drain pump for damages. Leaving your damp clothes in the machine will cause your laundry . I got a baby scarf stuck there. cj. . One of the common mistakes that occur when using the Electrolux washing machine is the error E20. Answer: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. E08 (or E17). The drain pump filter might have been clogged with dirt, lint, or foreign objects. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. In most cases, the problem can be eliminated by opening the valve on the hose to the bottom, through which water enters the machine. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Step 3. Now we will collect, I hope everything will be OK! Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. Turn on the washing machine and wash cycle. Repeat the process with the other end of the hoses connected to the water inlet valve assembly. You will need to replace it if its defective. Error E20 indicates that the washing machine either cannot drain the waste water and squeeze out loaded things, or the drain process is functioning correctly, however, the crash occurs directly in the program, which freezes, because the machines intelligence does not receive a notification that the tank is empty. Test the continuity with a multimeter and replace it if its spoilt. the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. We offer a wide range of built-in and freestanding appliances to suit any home. In this article, weve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. (Same as Error 17 or E17 error). E08 (or E17). As a domestic appliance specialist, we are dedicated to providing our customers with top-quality products and expert advice. (The plug on it might be damaged and youll need to replace it). If the cause of the E20 error was related to the pump, then after reinstalling it, start the machine in test mode and see how the machine will work. Step 2. Keep loose clothing and hair away from any moving parts. The washing machine draws 6 liters of water. Step 4. The pre-wash water inlet valve checking. Check the status of manual reset safety thermostats. Slide the main top panel of your washing machine back on and secure it by applying the three screws at the back. Try a wash with the drain hose in a bowl or sink. Step 1. The user interface board and the main PCB. In the event of faults, the corresponding code appears on the built-in display. In most cases, the root cause lies precisely in damage to the wiring, and not the pressure switch. E20 code is a drain problem, often either a clogged filter or a kinked pipe. If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously. Error 20 or E20: APS error. The most likely solution is replacing the control board and youll need the help of a technician or trained professionals. Click here to find out more about CANDY products error codes, learn more today. Editor, Marcus Herbert. Malfunction of tachogenerator. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Save my name, email, and website in this browser for the next time I comment. If the washing machine stops working correctly, you should make a diagnosis. The motor triac controls the speed of the motor and the error means that your machine has no motor drive. Sometimes, it helps to reset the washing machine. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. To clean the pump, you must unscrew the cap on it and examine the impeller. The user will be notified of a malfunction in the drain system by DTC E20, which will be displayed on the electronic display of the machine. Damaged APS Analog Pressure Switch harness. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. Simply select the relevant problem from the list shown, and click on the solution. Once youve removed the screws, slide the panel back and lift it off your washing machine. As for the pump, you can get to it in the Electrolux cars only through the back wall. The latest content, articles & guides direct from AEG. Use a pair of pliers to press the clamps on the hoses and slide them out of place. Check the user interface board, replace it if necessary. Hooray!!! To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. To do this, turn the program selection knob to the "Off" position. If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener. Reconnect any loose wire and replace the lock in case of damage. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. By the way, do not forget about preventive measures: if you take care of the machine every day, use only automatic powder, use water softeners, wash things in a special bag, then you can prevent clogging of the drainage system and the occurrence of malfunctions in it. Remove all things from the tank. Step 9. Then take the power cord out the washing machine from the outlet and turn off the water supply tap. Thanks a lot!!! Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Otherwise, replace the drain pump with a new one. Step 5. E07. Check your drain hose if its curled or bent. This is a video on how to repair a Candy or Hoover Washing Machine with an E20 Error Code. Appliancentre, 219 Regents park road, Finchley Central, London, N3 3LD. There are many reasons why this or that problem appears on the screen of washing machines. Check door is closed and latched correctly, Check that filter is not blocked or obstructed, Check drain hose is clear of any blockage or obstruction, Check for overfoaming evidence - can trip pressure switch, Check wiring and harness between control boards, Check wiring to wash heater and thermostats, Check for defective electrical insulation, Check wiring to electronic controller or both if two used, Push and hold the FIRST Option Button with LED top right, Turn the Program's Selector Knob 2 steps in clockwise sense, After about 5 seconds, release the FIRST Option Button with LED to the left, If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously, Water is loaded to fulfill the "basic" level of 6 liters, through the Detergent's Compartment for Pre-wash, 1 second of pause. Use your nut driver to take out the three screws at the back of your washing machine holding the top panel. It's carried out a Short Spin Phase, lasting ~ 15 seconds, at the half of the maximum speed available and then the Self-diagnostic sequence is ended, At the end of the sequence of Auto-test, all LEDs that were turned ON during the Self Diagnosis, will flash together, Book an appointment quickly because we already have your details. Can the problem be identified right away? sj bk qb tu gw ay ur fh hy. Unplug the washing machine from the outlet or turn off the power switch on the machine . Explore Extractor Hobs with built-in Induction. For the first time disassembling a typewriter, take photos that will help to assemble the typewriter correctly, without confusing anything. Turn on your washing machines water and power supply, then check to see if the error still pops up by running a wash cycle. The Appliance Centre is a leading retailer of kitchen appliances in London. Step 1. It spins counterclockwise for 16 seconds. Error codes in washing machines are there to warn users of any malfunctioning. Tachogenerator malfunction. Simply select the relevant problem from the list shown, and click on the solution. Take your new control board out of its packaging and install it on the control panel. Master Steam Cooking with the 9000 SteamPro Range. If you are getting error codes on your Candy washer and youre unsure of the causes or solutions, youve come to the right place. In this case, company employees must repair the equipment or provide a new, serviceable model. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. Price Match Promise - We'll match all retailers, even in the sales! Unplug the washer and: Check wire connection between: The pressure switch and the main PCB. Find everything you need at appliancentre.com or visit us in our Finchley store. clogged hose designed to drain the water or pipe; clogging and / or damage to the drain pump (pump); defect in the liquid level sensor, its wiring; damage to the electronic board (isolated cases). rb rs. Connect the solenoid wires to their corresponding terminals on the new water inlet valve assembly. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. Book one of our fully trained technicians to get fast, professional service. If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. Browse through the following possible . You can be sure we have appliances to suit every budget, we have something for everyone. This key is on the left. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. Inspect the wiring to the drain pump for any damages so you can replace them. Candy Washing Machine Diagnostic Routine. Blocked filter / Drain pump jammed or blocked. Error E20 was displayed. This can cause the motor to spin up at a very high speed and then slows down before stopping finally. Arrange an engineer visit online (London only). Like all appliances, washing machines can sometimes experience issues and display error codes. Further on spin, it presses. That is, the machine either does not drain water at all and does not squeeze out the laundry, or the water drains, but the program freezes, because the signal about an empty tank is not sent to the electronic module. The E02 error code in the Candy washing machine means water inlet error. Before concluding on that you need to replace the motor, unplug your washer for 10 minutes and then plug it back in. Children's socks, wound on a heating element, sabotaged the process. unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. Snowflake image. Check whether the drains are draining satisfactorily. Solutions: Check wiring, connections, and connectors between the NTC sensor and the main PCB of the washing machine. Metal parts were found in the pump and filter. This website uses cookies to improve your experience. Step 7. 5. In some models of washing machines, such an error is indicated by the code E21 or C2. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. A set of liquid and a new start of the drum at the previous speed. In addition, if you regularly take care of a home assistant, use only automatic powder, soften washing water and wash things in a laundry bag, this will help prevent clogging of the drainage system. Step 2. How to Fix It: Check that the tap is open and the hoses aren't kinked. Step 4. Step 8. After cleaning, everything works wonderfully. Switch off the machine and unplug it. If you are getting the Candy washing machine error code E03, it indicates that something is preventing your washing machine from draining. If the fault persists, please arrange an engineer visit. 4 - Excessive volume of liquid in the tank. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. 10% discount for all online orders. Candy Go, Smart, CO And COS Washing Machine Fault Codes. Remove the hose and check for bends or curls then straighten them. Take the filters to a sink and clean out any dirt that may be clogging them. Everything worked out! The washing machine generates error E20 due to the detection of breakdowns of the following types: To return the machine to its previous performance, it is not necessary to resort to the help of a service center, you can fix the washer yourself. Step 3. Secure the new board by snapping the retaining clips in place. Straighten all curls and remove the hose if they are permanent. Everything worked out! Within 5 seconds press in rapid sequence all the keys from left to right except the start key until the message LINE TEST appears. It generally refers to a problem with the recirculation pump or User Interface of . Replace in case of damages. Turn the water inlet valve counter-clockwise and pull it out of the washing machine. If you are getting the Candy washing machine error code E16, it indicates that there is an issue with the heater. The appliance makes an unusual noise because of . If your Candy washing machine displays the E09 error code, it means its having a problem with the motor Triac(a part responsible for running the machine motor in the electronic card) on the circuit board. Step 1: Disconnect the drain hose from the drain. This article will provide an overview of common CANDY washing machine error codes and the steps you can take to troubleshoot and fix the issue. Book one of our fully trained technicians to get fast, professional service. Reconnect the water inlet hoses to the inlet ports (ensure that the connections are secure in order to prevent water leaks). Kinked outlet hose. If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. Thank you very much! Try cleaning your filter first (normally under a flap at the front of the machine) and go on from there to checking that the drain pipe at the back of the machine is clear, and so on. After freeing the tank from the water, remove the laundry from the washer and continue to examine the drainage system. Inspect the unit in stages, starting with the simplest and moving to a more complex one. We will find out what causes this kind of damage and how to fix the damage yourself. From inside the washing machine, detach the soap dispenser housing from the control panel. Youll need to replace it if theres damage. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). The washing machine cant close the door. Explore Hob2Hood - The hands free hood system. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. Test it for continuity by using a multimeter. Generally, when your washer washes or rinses clothes, the used water must be drained out. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". There is a 5 second interval between flashes, so you have to be patient. This is a rather painstaking and serious work, for which even masters are reluctant to undertake. When disassembling the machine and disconnecting various wires, parts, it is advisable to photograph all stages of work, this will help you to properly assemble the washer back at the end of the repair process. This means that the drain is blocked somewhere and the . Your email address will not be published. Use of site materials is possible only if an active link is installed on our site. In addition to the list of the above designations, which are most often encountered, there are other signals that appear less often. PROG. While waiting for the door to open all the icons remain lit and the word WAIT DOOR appears. When the wash or rinse cycle ends, the machine tries to drain out used water. Slide the soap drawer back in place. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The flashes will then pause for approximately five seconds then the sequence of flashes will repeat. We will understand why this error may occur and how to eliminate all possible malfunctions. If the waste water came out easily, it can be assumed that the sewer pipe . The water supply hose is kinked or trapped. This inscription indicates that the previous program has not been completed. The pump is responsible for this process, so you need to check it first. Unplug the connector from the socket. See below for information on what to do if the Candy washing machine displays an E 03 error. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. The wizard did not have to be called. The heater element is mounted a the base of your washers tub. Customer: Candy grand vita, about five years old JA: How long has this been going on? Before starting work, you need to prepare the technique by following these steps. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Register your products and find user manuals, warranties and service bookings in one place. The Error code E20 in a Candy washing machine is a drain problem. Step 6. If you checked all of the above items, and the E20 error persists, you will have to check the electronic module. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. If done correctly, this will take 5 seconds. The latest Air Purifiers designed for a healthier home environment. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Check water heater wiring. Check if laundry or foreign bodies are blocking the motor/drum rotation. vp. When the check has come to an end, the machine will notify the user of the completion with the help of light indicators. The user needs to count the number of flashes. Have a good repair! Turn off the washing machine. Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. Move the program knob in OFF, then turn it to the second position on the right. If the technician has carried out the diagnostics from start to finish, then it is in good working order. Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). (Same as Error 21 or E21 error). Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges. Frozen water supply during winter season. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. When checking the pump, I found a match that blocked the impeller. Lubricate the rubber seal on the new heater assembly with some washing liquid. check the main PCB, replace it if necessary. Most errors are not serious and can be fixed easily at home. Check the inlet valve for any damages by testing for continuity with a multimeter. Try a wash with the drain will have to check it first inscription indicates that there is a video how! And click on the image text error codes to SPIN up at a very high speed then. Machine fault codes or error codes, learn more today use your nut driver to take the! Visit us in our Finchley store on a heating element, sabotaged the process with recirculation! Them out of its packaging and install it on the screen of washing machines sometimes. We will understand why this or that problem appears on the Candy user manual then plug it in... Above designations, which is why you should always check the inlet for. With the simplest and moving to a problem with the drive motor below for information on what do. 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