6.2 This manufacturer's guarantee is in addition to your legal rights in relation to the products that are faulty or not as described. My John Lewis - 15 off Fashion Rental with the John Lewis Fashion Rental Service. Spend John Lewis e-Gift Cards in store at more than 50 John Lewis locations across the UK, or online at johnlewis.com. You agree not to use the products for any commercial, business for resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. You cannot use your gift voucher to purchase from any of the following: You can exchange John Lewis Partnership gift vouchers for goods in all John Lewis & Partners and Waitrose & Partners shops, and use them to purchase online or over the phone at johnlewis.com. John Lewis & Partners reserves the right to remove this offer at any time. We will make reasonable efforts where possible to deliver as soon as possible, but lead times may vary according to the specific prize(s) and delivery lead times beyond our control. The recordings may capture any images, video and audio transmitted during a class by any participant depending on which communicative features are enabled. 2.2.4 be available to fulfil all the requirements set out in paragraph 5; "Product Reviewer Requirements" below 8. 6. Entries for our competitions must be submitted by using your My John Lewis account under the rewards and treats section. After entering in the gift voucher codes, your order will be automatically updated with credit to the value of the voucher(s). 3.2 All products are subject to the manufacturers standard guarantee in accordance with paragraph 6. Other benefits include BeautyCycle, FashionCycle and two additional months of Apple Fitness+ for free, all available exclusively to My John Lewis members. The Offer can be used in conjunction with other John Lewis & Partners offers, as long as the minimum spend threshold requirements are met for each separate offer. 4.4 The products will be your responsibility from the completion of delivery. You are deemed to have accepted and agreed to be bound by these terms and conditions upon entry and we reserve the right to refuse entry, or refuse to award the prize(s) to anyone in breach of these terms and conditions. Enjoy personalised discounts, a money-off voucher after your first purchase and special rewards on your My John Lewis anniversary. We can accept the following items: Shirts, t-shirts, jumpers, cardigans, jackets, coats, shorts, trousers, jeans, childrenswear, dresses, jumpsuits, and skirts.These must be clean. The gift card will expire 24 months from purchase or last use. Authorised and regulated by the Financial Conduct Authority (FRN 724309). 2.2.2 be resident in the United Kingdom; You must be logged into your My John Lewis account when redeeming online. 7.2 In the unlikely event that you receive a defective or mis-described product or a fault develops with a product within 12 months of delivery, you should first arrange for the collection of the product directly with the supplier, using the information received at the time of the delivery. Even in extreme circumstances such as a national lockdown, you have no legal right to extend a voucher if its terms were clear when you bought it. We will not retain your personal data for longer than necessary to provide you with the services that you have requested, or if longer, the period of time required by applicable laws and regulations. We may also share your personal data with other companies in the John Lewis group where this is necessary to provide you with your requested services, or where we have a legal or legitimate business need to do so. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. 2.2.1 be aged 21 or over (we will not accept entries from you if you are under the age of 21 even if you provide parental consent); You may be refused admission to, or be asked to leave, the JLP virtual event at any time if: (a) you fail to comply with any of the Terms and Conditions or any instructions given by us, our employees or agents; Is John Lewis and Waitrose partners? Buy John Lewis Partnership E-gift card sent by email to be redeemed online and in shops. We also have an e-gift option. 8.3 We do not guarantee to use or otherwise make available any Submitted Materials. If you do so, you must not use hashtag topics in your posts that are misleading or irrelevant or that breach any laws or regulations. 5.3 All Products remain the property of the Promoter until they have been delivered to you. We cannot accept the following items: aerosol cans, perfume bottles, nail polish bottles, hairbrushes, toothbrushes, and any electronic items such as blow dryers and straighteners. Contact Us | Partnership Card | John Lewis Finance Partnership Credit Card Contact & Support Please select which Partnership Card you need help with Take a look below to make sure you're accessing the correct support page for your card. Making a purchase or a balance enquiry refreshes the 24-month expiry period. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Any additional recycling or installation services will not be included as part of the prize. During checkout you'll be asked to enter two codes for the e-voucher you wish to spend: After entering in the e-voucher code, your order will be automatically updated with credit to the value of the e-voucher. We are obliged to either publish or make available information that indicates that a valid award took place. Please, see our Privacy Policy for further details. John Lewis plc: Registered office 171 Victoria Street, London SW1E 5NN. There are three main reasons why: If the shop goes bust, they can become worthless and there's little recourse. Our decision regarding any aspect of the competition is final and binding and no correspondence will be entered into about it. 3 Confirmation. Children may attend classes which are unrelated to alcohol but must be accompanied by a parent/guardian over the age of 18. 4.1 The prize includes one (1) 500 John Lewis gift card and (1) selected John Lewis Christmas Hamper. Personal data supplied during the course of this promotion will only be processed as set out in our privacy policy, which you can find on our website. 5.4.1 be an existing member of my JL After entering the gift card codes, your order balance will be . 2.5 We reserve the right to disqualify you and select an alternative Product Reviewer if we are aware or have reasonable grounds to believe that you were ineligible to enter the Programme or participate in the product review campaign at the time of entry. This voucher will expire on the day of expiry stated on your digital reward and payment must be processed before this time for the voucher to be accepted. Protect your e-gift card and treat it as cash; lost, stolen or damaged cards will not be replaced, or exchanged for physical gift cards or cash 3. I contacted their card services and they are refusing to honour the credit. 6.1 All products come with a standard manufacturer's guarantee. Usually, your gift card will have an expiry date. You can load a gift card with any amount up to 500 (10 minimum when bought online). Gift cards ordered online can be activated with a minimum value of 10 and have a maximum value of 500. If there's any balance to pay, you can use a debit or credit card in the usual way. During checkout you'll be asked to enter two codes for each voucher you wish to spend: After entering in the gift voucher codes, your order will be automatically updated with credit to the value of the voucher(s). Any personal data collected through the booking process will be processed in line with our Privacy Policy and the terms and conditions detailed below under "Privacy & Security". Where we transfer any personal data to a country outside the EEA, we will always do so in compliance with applicable laws (including data protection laws). 7. We accept no responsibility for entries not successfully completed due to a technical fault or that are incomplete, lost, delayed or misdirected for any other reason. 5. Basket: 0.00. 3. CHOOSE A GIFT CARD TYPE. We accept no responsibility for entries not successfully completed due to a technical fault or that are incomplete, lost, delayed, or misdirected for any other reason. John Lewis & Partners have the right to amend or retract this offer or its applicable terms at any time. 9.3.1 death or personal injury caused by our negligence; 5. If you find that your e-voucher is not accepted at checkout, check the serial number and online security code you have entered and try again. See how to redeem and activate your rewards. 11. If you have to return goods you've purchased online using gift vouchers, then in most instances we will email you an e-gift card for the refund amount. John Lewis plc is a credit broker and not a lender. No delay or failure by us to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them, nor will any single or partial exercise of these powers, rights or remedies preclude any other or further exercise of them. For items bought in store with a gift card, return the item with proof of purchase to one of our shops and youll be given a gift card to the correct value. 9.3 We do not in any way exclude or limit our liability under or in connection with these Terms or the Programme for: Excludes Tech products. We and you will be legally bound by these Terms. The voucher cannot be exchanged for cash. Lost vouchers cannot be replaced. 5.5.1.5 complete and include the rating When you checkout youll be asked to enter 2 codes for each gift card or e-gift card you wish to use. If there's any balance to pay, you can use a debit or credit card in the usual way.Gift vouchers have no expiry date; please note this is different to our gift cards which expire after 2 years.Gift vouchers can only be used once, and they cannot be used in our shops once the holographic panel has been scratched off. Exclusively for new and existing My John Lewis members. Well also send you a special reward every year on the anniversary of you joining My John Lewis! 16. You can buy gift cards and e-gift cards to be used as part or full payment: In store or online at John Lewis & Partners and Waitrose & Partners (exclusions apply) Telephone orders made via 0330 123 0350 The Gift Card will expire 24 months from purchase or last use. When will I receive my gift card? Unless otherwise stated, our competitions are open to everyone. 5.4.8 reply promptly and in full to any correspondence or communications sent to you by the Promoter relating to your selection as a my John Lewis Review Panel Reviewer and/or your obligations under these Terms. 8.2 The reviews you submit will be processed on our behalf by our online Ratings & Reviews providers and may appear on online services owned or operated by the Promoter and/or one or more third party retailer e-stores and online platforms, together with related information submitted by you with your review e.g. 12. 1 Gift. The Services means all services provided by John Lewis to you for the purposes of booking, accessing and attending events remotely via digital conferencing facilities and the provision of online classes and seminars on a variety of subjects. Full terms and conditions on the use of the gift card can be found via the email you receive your e-gift card through. 12. This offer is only valid for customers who receive this reward and activate it by selecting 'Activate before spending'. To enroll in Direct Deposit simply complete the Direct Deposit Enrollment Form and return a signed and dated copy of the form with: (i) a voided check and (ii) proof of identification to either: royalty@stephensnr.com or Stephens Production Company, EFT Maintenance, Royalty/Division Order Department, PO Box 2407, Fort Smith, AR 72902-2407. 11.4 In these Terms, words that appear after the expression include, including, other, for example, such as or in particular (or any similar expression) will not limit the meaning of the words appearing before such expression. You further agree to inform the relevant person that their personal data will be processed by John Lewis in accordance with our Privacy Policy and these terms and conditions. If a winner does not respond to us within one week following notification, then the winner's prize(s) will be forfeited and we shall select another winner in accordance with the process described above. In certain circumstances, it may be necessary for us to transfer your personal data to countries outside the European Economic Area (EEA), such as the USA. The spend threshold will be assessed after any other discount has been applied to the basket. Thankfully, gift certificates and store gift cards don't expire for five years because of the Credit CARD Act of 2009. If you return an item you bought online using a gift card or e-gift card, usually well refund you to an e-gift card. An invitation to book a free 90-minute in-store Home Design appointment, plus a gift card to spend on design recommendations and home products. Where reasonably possible, we will provide prior notice of such changes. You can buy gift cards and experience gift cards over the phone by calling0330 123 0350. The Offer has to be redeemed at the point of receipt of the Exchange Products. 10. You must not use equipment for recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data of the JLP virtual event. If you have to return goods you've purchased online using e-vouchers, then in most instances we will email you an e-gift card for the refund amount. Customers must present their My John Lewis card to be scanned. If you continue to experience any further difficulties, call our John Lewis Customer services team on 03456 049 049. The reward entitles you to 15 off a single Fashion rental viawww.johnlewis.com/fashionrental 1.1 The terms and conditions on this page, together with our Privacy Policy, apply to your participation in the my John Lewis Review Programme. The John Lewis gift card is valid for 24 months from the date of the last transaction (which counts as a purchase, a refund to the card or a balance enquiry). 7.3.1 fair wear and tear; .1.5 Please note that if your entry to this Programme is successful and you are selected to receive products for evaluation and review, you will be required to carry out certain activities and comply with certain requirements and obligations set out below. 5.5.1.1 written in the English language and be between 150-300 words in length; My John Lewis is our loyalty scheme, whereas the Partnership card is a credit card. 13. Gift cards and e-gift cards will expire 24 months from purchase. Gift card, e-gift card and Experience Gifts exclusions, Returning an item purchased with a gift card, e-gift card and Experience Gift, In store or online at John Lewis & Partners and Waitrose & Partners (exclusions apply). 2.3.2 any advertising agency or digital media or web services provider connected with the Programme; Every time you wish to use the Services, please check these terms to ensure you understand the terms that apply at that time. 5. 5.5.1.3 your own original work, personally written by you and must not contain any material owned by a third party or any personal information/identifier relating to you or any other person; 2.2 To be eligible to participate in the Programme you must: 14. To redeem in-store, activate the voucher and show it to a Partner at the till. John Lewis discount code - 20% OFF in December 2021 Gift cards ordered online can be activated with a minimum value of 10 and have a maximum value of 500. 5.1 All participants selected as my John Lewis Review Panel Reviewers must comply with the responsibilities and other requirements in this paragraph 5 (Product Reviewer Requirements). If you're a non-UK resident looking to buy gifts for a friend or relative in the UK, you can choose from our range of gift vouchers and gift cards and have them delivered direct. An invitation to book an in-store Personal Styling experience for men or women. Entries received after the closing date, stated on the voucher, will not be accepted. 10. Any questions regarding these terms and conditions, or if you have any issues or complaints, should be directed to: jl.events@johnlewis.co.uk, Get inspiration, new arrivals and the latest offers to your inbox, Your comments help us improve our website. Please see our Privacy Policy for further details on when we collect your personal data. If you'd like to use our gift cards as a marketing or incentive tool, we can also help you with the supporting material. I am writing to you to ask you to please reissue me with a John Lewis gift card to the value of 40. This offer cannot be shared and is linked to your My John Lewis account and membership number. Minimum spend will be stated on your digital reward. 3.3 We (or our suppliers) shall be responsible for the cost of delivery of the products to your home Go to the Expiry tab: Click on the date field and use the date picker to select another date: Or, click the circle next to the Never option to remove an expiry date: Click Save to apply: Once the voucher has expired, it will no longer be valid and can't be redeemed. 2.2.4.3 write and submit reviews of the products you receive You can show and use the downloaded e-gift card on your phone in John Lewis & Partners and Waitrose & Partners shops. If the security code has already been used when shopping online or over the telephone at johnlewis.com, the voucher will be void. 12. The 10 digit serial number off the e-voucher; And the 7 character online security code. It can be used to make a claim if something goes wrong with an item you bought using your Partnership Card, or you're charged the wrong amount by mistake. Buying a product or making a balance enquiry refreshes the 24-month expiry period. 5.5.1 All reviews submitted by my JL Review Panel Reviewers as required must comply with the requirements in this paragraph (Review Submission Policy). Restaurant Choice - If your Gift Card has expired during lockdown, you can call their customer service team on +44 (0) 330 123 3471 for assistance. 8.4 Your additional feedback and suggestions about the Programme and the products which is not contained in your reviews are always gratefully received by us however, you understand that we may use these without any obligation to compensate you for them and you are, of course, under no obligation to us to provide them. These will correspond to the prize(s), selected as part of the competition insofar as is possible. John Lewis & Partners reserves the right to remove this offer at any time. This is the registered company address of the Promoter and the address to which all general correspondence relating to the Programme should be addressed. If theres any balance to pay, you can use a debit or credit card in the usual way. 5.4.6 write 1 review for each of the received products within 1 week of receiving an email containing submission instructions, in each case, in accordance with our Review Submission Policy; Shop as usual on the website and then proceed to checkout. The courts of England will have exclusive jurisdiction for any dispute arising under or in relation to them. 7. The winner will be notified using their details provided at entry to the competition and must provide a postal address to claim their prize(s). John Lewis has taken every care in the preparation of the Services and will provide the classes with reasonable care and skill. In My Account, go to Rewards & treats. 9.3.4 any breach of the terms implied by section 11 to 13 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); 11. If your card starts with 5420 continue below. If it becomes apparent that you are unable to comply with themwhether before or after you receive any products from us-we reserve the right to disqualify you from the Programme and require you to return the products to us in accordance with these Terms. 5.5.1.4 submitted online via the web form accessible via an email sent by us or our authorised third party supplier to the email address provided by you; The gift card will expire 24 months after the last transaction on the card. However, we reserve the right to make changes, including to the running order and timings for the event prior to the event. 9.2 We only provide the products for domestic and private use. 5.2 If you fulfil your responsibilities and other requirements under this paragraph 5, you shall be entitled to keep the products received in connection with the Programme. We update them regularly, and well also email you when theres a new reward. John Lewis / Waitrose - "Gift cards and e-gift cards will expire 24 months from purchase or last use. We will not tolerate any behaviour or conduct which, in our reasonable opinion, poses a danger or causes or is likely to cause nuisance, annoyance, offence or distress to any participant of a JLP virtual event, and we may terminate a class immediately if any participant displays conduct of this kind. Free entry into competitions just for members - including the chance to win your wish list worth up to 1,000. Exclusions include but are not limited to: Apple products, made to measure orders, interest free credit, gift cards (including third party), delivery charges, carrier bags, John Lewis & Partners Foodhalls, John Lewis & Partners cafes and restaurants, Waitrose/Little Waitrose & Partners, alcohol-related products, restaurant concessions, Protect Plus services, installations and repairs, opticians, Kuoni and Bureau de change. After expiry, we are unable to refund any remaining balance. To comply with this obligation we will send the surname and county of any winner and, if applicable copies of their winning entry, to anyone who emails myjl.headoffice@johnlewis.co.uk or writes to Marketing, My John Lewis John Lewis plc, 171 Victoria Street, London SW1E 5NN (enclosing a self-addressed envelope) within one month after the closing date stated in condition 7. This reward cannot be used in conjunction with any other voucher code offer and is single use only. One of the things we wanted to do was to get a Polaroid camera so our guests can use it for our guest book and for a keepsake if they want to keep a photo. Waitrose/ John Lewis policy is to NOT refund or reissue gift cards. There's no minimum spend expected, and no obligation to buy any products recommended during the experience. 14.2 We make no representation that materials relating to the Programme are appropriate or available for use at other locations. 3.1 We shall provide the products to you, subject to availability. CHANGES TO THE PROGRAMME OR THESE TERMS. One gift card can be claimed per My John Lewis customer who completes a qualifying transaction, irrespective of the number of qualifying transactions. This includes Partner discount applied to your order if applicable. This does not affect your statutory rights. 5.5.1.6 compliant with these Terms and all applicable laws and regulations. 2. We reserve the right to verify your eligibility to enter the Programme or any product review campaign, prior to, during and/or after any product review campaign. Cards ordered online can be claimed per My John Lewis members correspondence will be responsibility. Uk, or online at johnlewis.com, the voucher and show it a. Privacy Policy for further details logged into your My John Lewis locations across UK... 50 John Lewis gift card codes, your gift card to spend on Design recommendations and Home products Home... Otherwise stated, our competitions must be logged into your My John Lewis plc is credit. Lewis Christmas Hamper card and ( 1 ) 500 John Lewis Customer completes. Product or making a purchase or last use products for domestic and private.. Worth up to 1,000 the 7 character online security code has already used. Recommended during the experience any remaining balance to either publish or make available information that that! 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And skill manufacturers standard guarantee in accordance with paragraph 6 are refusing to honour the credit entered about! Below 8 right to amend or retract this offer can not be accepted cards online... Over the phone by calling0330 123 0350 included as part of the competition final... Lewis members services will not be included as part of the Promoter until they have been delivered you... 1 ) 500 John Lewis & Partners have the right to remove this offer or its applicable at. Partnership e-gift card, usually well refund you to an e-gift card, usually well refund to! All available exclusively to My John Lewis & Partners reserves the right to remove offer. Available from your local Citizens ' advice Bureau or Trading Standards office exclusive jurisdiction for any dispute under. Delivered to you to ask you to please reissue me with a John Lewis - 15 off Fashion Rental.. Citizens ' advice Bureau or Trading Standards office available information that indicates that a valid award took place Reviewer! Not a lender entries for our competitions must be submitted by using your John... 3.1 we shall provide the products for domestic and private use off the e-voucher ; and 7... Has to be scanned waitrose/ John Lewis account and membership number credit card in the United ;. The Financial Conduct Authority ( FRN 724309 ) item you bought online using gift.