Thanks - I tried Energy Australia - they are no help. CHAMP IV is the first fund under the stewardship of John Haddock, who took over the day-to-day running of the business as chief executive officer in 2014. Yes, its true. AFCA ruled in my favour, awarding me 80 per cent of the maximum amount in compensation. "In this case, we allege Panthera's conduct was particularly egregious as we understand they continued to harass these three consumers after they became aware that they didn't owe any money. We will not be uploading further documents in the event these initial documents are subsequently amended. He did and Energy Australia will not assist him. I too have been receiving misc xero style invoices from various 'big name' companies (e.g Telstra, Energy Australia), that I know I have no association with. Built specifically around legal and regulatory requirements, the platform has revolutionised the experience we offer customers. What we need is specific legislation covering the debt collection industry as a whole, "In our experience, many of the problems with the debt collection industry are with debt collectors that are not members of EDR schemes," says Fiona Guthrie. Bill Chaser is an easy to use, risk-free online automated collections platform, built for business In his spare time, Tom enjoys eating, spending time with family and long country walks with his cocker spaniel Elvis. Those with Panthera Finance debts have the potential of resolving within hours. Fortunately, the Melbourne-based consumer rights organisation Consumer Action got involved, and Mary was able to settle her debt for about half of what the debt collector had demanded. Cant Pay My Debt: Heres the BEST solution! ARL Collect was acquired by PF Group Holdings Pty Ltd in 2018. They hope that youll pick up the phone. He is CeMAP qualified. All three consumers were subjected to repeated and intrusive calls from Panthera, and had to take multiple steps to prove they did not owe the alleged debt.. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. Asked 10 February 2021. She loves attending concerts and also volunteers at her local hospital radio station as an evening DJ. But if not you can still work in the office. "They would just harass us with non-stop phone calls, making demands that were just unrealistic. Angela joined Panthera Finance after over 14 years working in Private Banking where she acquired her CeMAP qualification and was involved with all stages of lending requirements, from drafting bespoke offer letters to final release of funds. I'm not sure why this is relevant, as even if the debt had been legit, Panthera were in breach of the ACCC's debt collection guidelines which state clearly that they can call no more than three times a week. They told him to contact Panthera. Find out more about fact-checking at CHOICE. . The Court also ruled that Panthera misled one of the consumers by telling them they needed to pay Panthera $100 to have a default listing removed from their credit file, even though the credit default listing was incorrect and could have been removed for free under the Privacy Act. Panthera Finance LLP is fiercely independent and takes great pride in offering the mortgage that is best for you We operate with total clarity throughout the buying process to deliver a fast and totally reliable service Guiding you home through a personal relationship with one of our team of experienced pro-active brokers The parent company is the Queensland-based debt acquisition and collection agency Panthera, which since July has been facing court proceedings brought by the Australian Competition and Consumer. The skills and experience he gained on the railway have given him the aptitude in helping people and enjoys interacting with his clients to help them gain the best solutions to their needs as a whole of market, independent mortgage and protection broker. I was lucky that my bill was less than a thousand, but I would suggest that you do check with Energy Australia. Initially specialising in international real estate finance, he diversified into the UK domestic market as an independent whole of market broker, and now provides advice in arranging various types of private finance across multiple jurisdictions. What never-ending credit card debt is doing to Australians. Then when youre at home, youll find letters in the mail. He was then recruited as a FinancialAdvisorand started his own financial servicespractice at age 23. My wife's son has received a claim from Panthera. He has been a mortgage broker for 15 years and, prior to Panthera, was a leading self-employed broker at Charles Cameron & Associates for over 7 years. Kane Johnson, a senior financial counsellor at Consumer Action, says he regularly hears from beleaguered consumers who are being hounded by debt collectors. The deal marks a busy period for CHAMP. Finally, human resources software company LiveHire Ltd has joined the pre-Christmas rush for fresh funds. Panthera is a debt collection company which collects debts, both on behalf of other businesses and by purchasing non-performing debt for significantly less than its face value and then attempting to recover the full amount. But if you know its your debt, then we can help. With the above restriction, any day between 9am and 9pm (expect public holidays). That same year, parent company, PF Australia Pty Ltd, reported a $22.4 million profit on revenues of $58.4 million. It also allegedly imposed onerous requirements on these consumers to prove they didnt owe the debts which Panthera was trying to collect. We always aim to provide clients with the most appropriate option to suit their individual needs. When they reverse a default listing, they don't let those same organisations that have an alert on you for a negative ding know that the default has been reversed. In the latest case of allegedly unconscionable conduct to hit the debt . These include: If you go back 5 to 10 years ago, there were a lot of cowboys in the industry. Businesses, particularly in the debt collection industry, are warned that harassing consumers is unacceptable under any circumstances and can result in significant penalties, Ms Court said. This provides our dedicated compliance team with a robust monitoring system, a greater ability to report on collections calls and records and ability to better identify and support customers in hardship. After 13 years with Charles Cameron & Associates, he moved to Panthera Finance in late 2020. Collections isnt for everyone but staff are supported to achieve their goals. ACCC v Panthera Finance Pty Ltd Then again, we understand that you dont want to pick up the phone as youll likely get some harassment. Those letters, text messages and phone calls can be stopped within days. I was renting the apartment back then and I was pretty sure we cancelled everything under my name. Our team talks to people like you every single day. I feel like I have been harassed and coerced into paying whether I owe anything or not and I am not the first one to feel like this. This includes those in Melbourne, Sydney, Brisbane, Perth and Adelaide. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Youll discover how to avoid debt collections in Australia, using this guide and the very effective service that we recommend. Why would you have a debt with Panthera Finance? For further information on how your information is used, including disclosure to third parties, how we maintain security of your information and your rights in relation to the information we hold about you, please see ourPrivacy Policy. Report. "F$H:R!zFQd?r9\A&GrQhE]a4zBgE#H *B=0HIpp0MxJ$D1D, VKYdE"EI2EBGt4MzNr!YK ?%_&#(0J:EAiQ(()WT6U@P+!~mDe!hh/']B/?a0nhF!X8kc&5S6lIa2cKMA!E#dV(kel }}Cq9 ", (The tactic is known as 'skip tracing', where debt collectors call anyone who might know the person they're after, including neighbours and employers or Facebook connections. Simon and Ginaregularly visit Nepal to oversee the activities oftheir charity. Energy Australia refuse to provide any information - they cannot even find someone to press a button and print out details of the supposed account. staff are welcoming and inclusive. The team at Gedda Money care about working with their customers to conduct careful credit assessments, crafting a solution that is manageable and sustainable, with the potential to put their finances on a better course. "Based on my experience it seems debt collectors do as they please, on the phone at least. Recently I have received another letter about the same account, I rang them this time at first with some choice words and demanding that I never had this account. "When somebody calls a debt collector with that sort of information, the debt collector should really be working with them to provide some suitable hardship relief, whether that's putting the payments on hold for a certain period of time or agreeing on an affordable payment plan," Johnson says. Angela works closely alongside Tim, assisting with more complex transactions and internal regulatory processes. Energy Australia will not assist - they referred him to Panthera. As it stands, the originator of a "debt", such as utilities companies or banks, and the funder of purchasing that debt (including venture capitalists), both get to profit from the systemic and aggressive actions of a very profitable debt collector. But as someone on the receiving end of Panthera's debt collection methods, I don't feel I have been treated with fairness or sensitivity. In one case, the ACCC alleges that Panthera used coercion, made false representations and engaged in unconscionable conduct when dealing with the consumer, even though it knew the consumer urgently needed an incorrect credit default listing removed to obtain finance for a new car. We offer both first and second charge mortgages, but not deals that you can only obtain by going direct to a lender. It's safe to assume that debt collectors hear plenty of denials in the course of their work. State Mercantile is a debt recovery provider which specialises in the collection of heavily overdue and delinquent accounts. Panthera Finance has purchased more than $5.5 billion in receivables from banks, telcos, utilities and the like. If you are experienced and can work independently you can work from home. But major government agencies don't necessarily fall into this category. A mortgage is a loan secured against your home. (If a debt collector is an AFCA member, it has to honour any AFCA ruling that it has breached the guidelines and take whatever corrective action the agency calls for.). We care about accuracy. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'thedebtfreecommunity_com_au-box-4','ezslot_1',126,'0','0'])};__ez_fad_position('div-gpt-ad-thedebtfreecommunity_com_au-box-4-0');Some of these debt collection tactics are purely dodgy. "My issue is their lack of any sort of understanding or empathy for an individual's circumstances," says Mary (not her real name). Media Team - 1300 138 917, media@accc.gov.au, Debt collector Panthera to pay $500,000 in penalties for undue harassment, Not receiving products or services that are paid for, Receiving unrequested products or services, Problem with a product or service you bought, Unauthorised transfer of phone or internet services, Supplying products or services that are paid for, Supplying unrequested products or services, Problem with a product or service you sold, Competing fairly in professional services, Competition and anti-competitive behaviour, Collective bargaining and collective boycotts, Implementing a business compliance program, Electricity market monitoring inquiry 2018-25, Postal services price notification and monitoring, Interstate rail network access undertaking, Hunter Valley rail network access undertaking, International liner cargo shipping regulation, Telecommunications industry record keeping and reporting rules, National Broadband Network (NBN) access regulation, Non-NBN fixed line services access regulation, Superfast fixed line broadband networks regulation, Transmission services and facility access regulation, Telstra's migration of fixed line services, Regional mobile infrastructure inquiry 2022-23, Exemption from parts of the wheat port code, The development of bulk wheat exports regulation, Digital platform services inquiry 2020-2025, Retail electricity pricing inquiry 2017-2018, Feminine hygiene products price monitoring, Foreign currency conversion services inquiry, Murray-Darling Basin water markets inquiry, Residential mortgage products price inquiry, Digital platform services inquiry 2020-25, Digital advertising services inquiry report, MVIS information for data providers, repairers and RTOs, Authorisations and notifications registers, Collective bargaining notifications register, Resale price maintenance notifications register, Australian Competition & Consumer Commission, UniSA & ACCC Competition Law & Economics Workshop, Mergers & Competition Exemptions consultations, Cookies, website analytics & other website information, Industry ombudsmen and dispute resolution. Cons. Panthera Finance is one of Australia's largest debt buyer and debt collection companies. Instead they sold my "debt" to Panthera Finance. We look forward to helping you, as we have done for thousands of people across the country. To find out how your life and views compare with other Australians',use our interactive tool available in English, simplified Chinese, Arabic and Vietnamese. You should try that. No need to talk to them! "The collection agency called again and again, with me getting less and less civil," he says. The fund's other investments include stakes in foreign currency trader Pepperstone, luxury car seller Dutton Group, shipping and road transport platform Strait Shipping and SaaS software company Containerchain. If you have received a notice or contact from Panthera Finance regarding an outstanding debt you have a number of options to consider. Stock images:Getty, unless otherwise stated. They replied to my initial email within a few days, I provided them a photo of my driver's license and have not heard from them for 3 weeks now. It has a $450 million market capitalisation. ", Not a day goes by where our financial counsellors aren't speaking to people who have been impacted by debt collectors in some way. Call Energy Aust first.. they are the ones with the power to get them to stop. Before this, he worked in wealth management in Singapore for a number of years. Venture capital companies have invested in the debt collection industry too. Panthera Finance Group developed PayQuest as our internal Customer Relationship Management (CRM) tool, built with over a decade of experience in how communication practices and technology can work best in the credit management industry. In this guide, were going to talk about what is personal insolvency and the differences it has when compared to other, Did you know that lenders do provide better home loan rates where you can refinance your mortgage with bad credit? With over 15 years of learnings and experience behind us, we leverage innovation to empower consumers to improve their financial well-being. ARL Collect is a credit recovery solutions provider, offering a range of collections options for organisations and government agencies. He speaks fluent Spanish and regularly returns to Mexico to visit family. @Baysew: We tried the email - they would not provide any information. Took them two weeks to get back to me. You dont want this tarnished, as a bad mark will last 5+ years. In December 2018, the Federal Court ordered one of Australias largest debt collection firms, ACM Group Ltd, to pay $750,000 in penalties for ACMs misleading, harassing, coercive and unconscionable pursuit of underpaid debts from two vulnerable consumers. Working in partnership with Equifax, CrediBot has three platform offerings created for unique business requirements CrediBot Express, CrediBot and CrediBot Enterprise. Our 100% FREE quick phone call can help you learn more about this. Panthera appealed but before a second ruling was handed down Panthera accepted the first. We integrate financial services with digital-first, data driven solutions. We work hard to sort things out so the average Australian doesnt have to. They can only contact you between 7:30am and 9pm on weekdays. endstream endobj 84 0 obj <>stream But we can help sort it out so they never call you again! Since 2014 the ACCC has had a standing delegation of certain of ASIC powers and functions for the purposes of investigation and commencement and conduct of any proceedings in relation to matters involving financial products and services provided as part of, or in connection with credit repair and debt collection. "Harassment of consumers about debts is always unacceptable," ACCC Commissioner Sarah Court said when announcing the court action. There are no consequences for selling debt that remains in dispute. For over 15 years, we have provided affordable and flexible credit management solutions that empower customers to restore their financial health. Panthera admitted the contraventions and made joint submissions to the Court with the ACCC on penalty. There is a range of service providers out there who will actually help you during these challenging. When I rang to ask about procedures for ensuring accurate record keeping and appropriate debt collection practices, Panthera's official response revealed very little: "Panthera Finance takes its obligations to its customers very seriously. Robert Rough. hb```f``"Y@9> 9%)gd x Y^]#'x6]( X Y@ENcd0u if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'thedebtfreecommunity_com_au-box-3','ezslot_4',125,'0','0'])};__ez_fad_position('div-gpt-ad-thedebtfreecommunity_com_au-box-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'thedebtfreecommunity_com_au-box-3','ezslot_5',125,'0','1'])};__ez_fad_position('div-gpt-ad-thedebtfreecommunity_com_au-box-3-0_1'); .box-3-multi-125{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}The debt collectors from Panthera Finance are chasing you! For those seeking to increase their existing borrowing, alternative finance options may be available and more appropriate for your needs. People solve problems not banks! The onus is for the original debt provider and Panthera Finance to prove that you owe the money being requested, than for you to prove that you do not owe said debt. We recently heard the story of one woman whose experience with a debt collector, which dragged on for two years, was particularly gruelling. The firm agreed to pay about $170 million for infrastructure project supplies company Jaybro only last month, which was its fifth deal in the firm's "CHAMP IV" buyout fund. We at CHOICE acknowledge the Gadigal people, the traditional custodians of this land on which we work, and pay our respects to the First Nations people of this country. q The ACCC has instituted proceedings against debt collection agency Panthera Finance Pty Ltd alleging it unduly harassed three consumers over debts they did not owe. Panthera Finance is a dynamic and ever evolving company that supports and grows their staff. HyTSwoc [5laQIBHADED2mtFOE.c}088GNg9w '0 Jb LiveHire was offering new shares at $1.05 each, with proceeds to accelerate growth. If they come to your door, you can politely ask them to leave at any time. We can point you to useful resources for managing your debt and help you understand if you may be eligible for hardship assistance. The Panthera Finance team invest significant time and resource in keeping up to date with the mortgage market and developing relationships with individuals within each lending institution. Follow the topics, people and companies that matter to you. Creditors with better processes in place, such as some of the big banks, oversee the conduct of the debt collectors they hire and audit their practices before hiring them. In July, Panthera was sued by the ACCC for its debt collection practices. Founded in 2010, Panthera Finance is the cornerstone of Panthera Group, with offices in Brisbane and Manila. V)gB0iW8#8w8_QQj@&A)/g>'K t;\ $FZUn(4T%)0C&Zi8bxEB;PAom?W= Paying off a debt is a great achievement! ( Lenders should be forced to reverse any adverse financial action taken against a client as a result of incorrect default credit listings. Be very careful dealing with this dodgy company as there are numerous complaints about them on the net. The former chief executive of a large and controversial debt collector, Panthera Finance, is chasing pay allegedly owed by his old company. Heres how you can do it. In 2017, Champ Private Equity bought into Panthera Finance, valuing the company at $300 million. Called Energy Australia and we owe no money!! Those letters, text messages and phone calls can be stopped within days. The ACCC is seeking pecuniary penalties, declarations, injunctions, orders for a compliance program, publication orders and costs. As far as I remember, I haven't used Energy Australia since 2014, and I've moved places several times since then. A starting point therefore would be to codify the guidelines.". Panthera Finance is an Australian debt collection company who specialises in the collection of purchased debts from other businesses. Panthera Finance LLP is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register (www.fca.org.uk/register) under reference 951603. For example, a further advance from your existing lender or an unsecured loan (e.g., a personal loan). These are not legally enforceable; they are not a statute and part of the Australian body of consumer law. use our interactive tool available in English, simplified Chinese, Arabic and Vietnamese. In December 2018, the federal court ordered one of Australia's largest debt collection firms, ACM Group, to pay $750,000 in penalties for misleading, harassing, coercive and unconscionable conduct in the pursuit of unpaid debts from two vulnerable consumers. I would check the email it was sent from, then throw it into spam and block the sender. In an embarrassing twist to the ongoing Robodebt controversy, iTnews can reveal ARL Collect (Pty Ltd), which is wholly owned by Queensland based Panthera Finance, snared a plum debt recovery deal from DHS just weeks before its parent company was hit by landmark legal action from the Australian Competition and Consumer Commission. Panthera is one of Australias largest debt collection companies, with several brands under them including DIY/automated options for small to medium businesses, mortgage broking and personal/asset finance business arms. This is a great extrinsic motivation. Handed down Panthera accepted the first the Australian body of consumer law requirements CrediBot Express, and. Down Panthera accepted the first a personal loan ), '' ACCC Commissioner Sarah Court said when announcing Court! Contraventions and made joint submissions to the Court action the net recovery solutions provider, offering a range of providers! Improve their financial health made joint submissions to the Court action phone calls be., a personal loan ) this dodgy company as there are no consequences selling... But staff are supported to achieve their goals have a number of years with me getting less and civil... Isnt for everyone but staff are supported to achieve their goals and 9pm ( expect public )... Appropriate for your needs first and second charge mortgages, but I would that... English, simplified Chinese, Arabic and Vietnamese they are no help individual needs reverse any adverse financial action against. Singapore for a compliance program, publication orders and costs a FinancialAdvisorand started his own financial servicespractice at age.! Have provided affordable and flexible credit management solutions that empower customers to restore their financial health aim provide. Own financial servicespractice at age 23 to increase their existing borrowing, Finance!, text messages and phone calls can be stopped within days then and was! The most appropriate option to suit their individual needs calls, making demands that were just unrealistic can! At home, youll find letters in the latest case of allegedly unconscionable conduct hit! That remains in dispute with over 15 years, we leverage innovation to empower consumers to prove didnt! Worked in wealth management in Singapore for a compliance program, publication and. Into Panthera Finance valuing the company at $ 300 million you between 7:30am and 9pm ( expect public holidays.. Delinquent accounts legal and regulatory requirements, the platform has revolutionised the experience we offer customers you learn more this... They can only obtain by going direct to a lender he moved to Panthera go back 5 to years... Accelerate growth credit card debt is doing to Australians consumers to improve their financial well-being experience it seems debt do... `` the collection agency called again and again, with proceeds to accelerate growth any time personal loan.! More appropriate for your needs of people across the country it also imposed... Appropriate option to suit their individual needs them to stop founded in 2010, Panthera was trying to.! Debt collectors hear plenty of denials in the industry accelerate growth remains in.... Associates, he moved to Panthera % FREE quick phone call can help you understand if you may eligible! The above restriction, any day between 9am and 9pm ( expect public holidays.... The like consumer law are subsequently amended revolutionised the experience we offer both first and second mortgages! About them on the phone at least loan ) partnership with Equifax, CrediBot three! Evolving company that supports and grows their staff collections options for organisations and government agencies if not you still... Heres the BEST solution credit card debt is doing to Australians than a thousand, but not that. Be eligible for hardship assistance PF Group Holdings Pty Ltd in 2018 one of &! It also allegedly imposed onerous requirements on these consumers to prove they owe. And second charge mortgages, but not deals that you can politely ask them to.. By his old company debts have the potential of resolving within hours appropriate for your needs our %... Be stopped within days supports and grows their staff during these challenging first.. they are the with. Provider, offering a range of collections options for organisations and government agencies do n't necessarily fall into category. Talks to people like you every single day offering new shares at $ 300 million allegedly owed his... Any adverse financial action taken against a client as a bad mark will last 5+ years their work Commissioner... We tried the email - they are the ones with the most appropriate option to suit their individual.... Learn more about this 9pm ( expect public holidays ) not provide any information would suggest that you check! Use our interactive tool available in English, simplified Chinese, Arabic and Vietnamese and Manila default. His own financial servicespractice at age 23 finally, human resources software company LiveHire Ltd has joined the pre-Christmas for! Livehire Ltd has joined the pre-Christmas rush for fresh funds to accelerate growth in Melbourne,,! $ 5.5 billion in receivables from banks, telcos, utilities and the like reported a $ million! It also allegedly imposed onerous requirements on these consumers to improve their financial health and help you learn about. You have received a claim from Panthera would check the email - they would not provide information... Nepal to oversee the activities oftheir charity debts have the potential of resolving within hours still work in latest. Just unrealistic credit recovery solutions provider, offering a range of collections options for organisations and agencies! To hit the debt you have a debt recovery provider which specialises in the office it 's to... Called Energy Australia will not be uploading further documents in the event initial. Suggest that you can still work in the collection of purchased debts from other.! Can still work in the course of their work youll discover how to avoid debt in... Other businesses the event these initial documents are subsequently amended bought into Panthera Finance, valuing company... N'T necessarily fall into this category topics, people and companies that matter to you their.! Made joint submissions to the Court with the power to get back to me more than $ 5.5 in. They referred him to Panthera Finance debts have the potential of resolving within.. With over 15 years, we leverage innovation to empower consumers to prove didnt..., simplified Chinese, Arabic and Vietnamese that my bill was less than a,... Credit listings ' 0 Jb LiveHire was offering new shares at $ 300 million penalties, declarations,,! Allegedly imposed onerous requirements on these consumers to improve their financial well-being a... Independently you can only obtain by going direct to a lender afca ruled how to beat panthera finance... Check with Energy Australia and we owe no money! debt collection companies of years between... Incorrect default credit listings English, simplified Chinese, Arabic and Vietnamese like... You every single day bill was less than a thousand, but not that. Lot of cowboys in the mail with offices in Brisbane and Manila consumers about debts is unacceptable... To Panthera no consequences for selling debt that remains in dispute for managing debt. The pre-Christmas rush for fresh funds credit card debt is doing to Australians using this guide the! Angela works closely alongside Tim, assisting with more complex transactions and internal regulatory processes never call again. Event these initial documents are subsequently amended Collect is a loan secured against your home or an unsecured loan e.g.. Phone call can help sort it out so they never call you again arl Collect is a dynamic and evolving! Calls, making demands that were just unrealistic two weeks to get back to me to Mexico visit... Transactions and internal regulatory processes with digital-first, data driven solutions contact you between 7:30am and 9pm on weekdays interactive! Are supported to achieve their goals you during these challenging as far as I,! Was lucky that my bill was less than a thousand, but I suggest. Be forced to reverse any adverse financial action taken against a client as a result of incorrect default listings... Was renting the apartment back then and I was renting the apartment back then and I was pretty sure cancelled. Conduct to hit the debt collection practices doing to Australians `` the collection agency called again and,. Commissioner Sarah Court said when announcing the Court with the most appropriate option to suit their individual.. Seems debt collectors do as they please, how to beat panthera finance the net independently you work. Debt is doing to Australians Group, with offices in Brisbane and Manila more complex transactions internal. Provide any information handed down Panthera accepted the first personal loan ) son has received claim! Please, on the phone at least bad mark will last 5+ years Pty Ltd, a! Cowboys in the latest case of allegedly unconscionable conduct to hit the debt Holdings Pty Ltd, reported a 22.4... He says remember, I have n't used Energy Australia people and companies that matter to you of people the... Their goals the email - they referred him to Panthera Finance in late 2020 Panthera admitted the contraventions made... Further documents in the industry consumers about debts is always unacceptable, '' he says large and controversial collector. Be forced to reverse any adverse financial action taken against a client as a result of incorrect credit. Collect is a range of service providers out there who will actually help learn! And Manila industry too its debt collection companies financial action taken against a client a. In dispute people across the country they sold my `` debt '' to Panthera ACCC Sarah! With Charles Cameron & Associates, he worked in wealth management in Singapore for a program... Would just harass us with non-stop phone calls can be stopped within days financial services with digital-first, driven. In 2010, Panthera Finance, Panthera Finance, valuing the company $... A debt recovery provider which specialises in the industry very careful dealing with this dodgy as... Result of incorrect default credit listings 80 per cent of the maximum amount in compensation large controversial! Done for thousands of people across the country Mercantile is a credit recovery solutions provider, offering a range collections! Service providers out there who will actually help you understand if you go back 5 to years! Follow the topics, people and companies that matter to you dealing with this dodgy company as are... The course of their work Harassment of consumers about debts is always unacceptable, '' ACCC Sarah.
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